- INDT · TELLESCOM
- Product Designer
- Product Design
- Desktop
- Launched · 2019
Six systems, one factory
TELLESCOM manufactures modems, routers, set-top boxes and IoT equipment. It ran the factory on six separate systems, from the production line to distribution tracking. Omnia replaced all of them with a single platform.
The binding constraint was set on day one and never moved: production could not stop. Not for a migration, not for training, not for a bad release.
A week in the war room, then the factory floor
Alignment came from a Lean Inception: five days locked in a war room with the client, from product vision to the MVP canvas. What the workshop couldn't tell us, the floor did: interviews across the production lines to map how the factory actually worked, then a design studio where designers, developers, QA and stakeholders explored the alternatives together.
The screens shown here are the ones the project made public at the time. The rest stays under NDA.
A year of rollout, zero stops
Implementation took over a year, released area by area. The factory never halted: each part of the operation moved to Omnia while the rest kept running on the old systems, until nothing old was left. Under NDA, production numbers stay out. The shape of the rollout is the result.