2019

Omnia

Factory control system for a telecom equipment manufacturer, replacing six separate systems with one, from production line to distribution tracking.

Company
INDT · TELLESCOM
Role
Product Designer
Scope
Product Design
Channels
Desktop
Status
Launched · 2019

Six systems, one factory

TELLESCOM manufactures modems, routers, set-top boxes and IoT equipment. It ran the factory on six separate systems, from the production line to distribution tracking. Omnia replaced all of them with a single platform.

The binding constraint was set on day one and never moved: production could not stop. Not for a migration, not for training, not for a bad release.

A week in the war room, then the factory floor

Alignment came from a Lean Inception: five days locked in a war room with the client, from product vision to the MVP canvas. What the workshop couldn't tell us, the floor did: interviews across the production lines to map how the factory actually worked, then a design studio where designers, developers, QA and stakeholders explored the alternatives together.

The system

  • Omnia: production monitoring dashboard
  • Omnia: factory line control interface
  • Omnia: distribution tracking view

The screens shown here are the ones the project made public at the time. The rest stays under NDA.

The process

  • Lean Inception workshop with the client, five days in a war room

A year of rollout, zero stops

Implementation took over a year, released area by area. The factory never halted: each part of the operation moved to Omnia while the rest kept running on the old systems, until nothing old was left. Under NDA, production numbers stay out. The shape of the rollout is the result.